I, too, enjoyed our conversations this morning very much. Your customer service skills are EXCELLENT! I wish the rest of our businesses (both America's and Durango's) could learn your skills. I consider the lack of same to be one of the saddest attributes of our current time.
BTW, I did climb that slippery little hill and left a 5-star review this afternoon. Thank you so much for the discount! And have a very Merry Christmas and Happy New Year!
Sincerely, Bob M